Managed WhatsApp Business automation for your business
Geopbyte App Sdn Bhd sets up and runs WhatsApp automation for businesses in Malaysia: chatbots that answer customers, approved message templates, hand-off to your staff, and quotation and lead-capture flows. We operate it on the official WhatsApp Business Platform (Meta Cloud API).
Chatbots
Automatic replies to common questions, opening hours, order and delivery status, around the clock.
Message templates
We prepare and submit WhatsApp message templates (order updates, reminders, confirmations) for Meta's approval and send them only to customers who opted in.
Staff hand-off
When a customer needs a person, a member of your staff takes over the conversation and the bot pauses for that customer.
Quotations and leads
Guided flows that collect a customer's requirements, produce a quotation from your price list, and pass the lead to your team.
How connecting your WhatsApp works
- Open Connect WhatsApp and click Connect WhatsApp.
- A secure Meta window opens (Meta's Embedded Signup). You log in with Facebook, choose or create your Meta business portfolio, and choose or create the WhatsApp Business Account and phone number to connect. Geopbyte never sees your Facebook password.
- When you finish, Meta gives Geopbyte a limited access token for that WhatsApp Business Account only. Our server uses it to subscribe the account to our messaging webhook and register the phone number for the Cloud API.
- Your account then appears in the client portal, where you and Geopbyte can see the number's status, templates and conversations.
Permissions we request, and why
| Permission | Why we need it |
|---|---|
whatsapp_business_management | To read your WhatsApp Business Account and phone number details (name, quality rating, messaging limit), create and manage message templates, register the phone number, and subscribe the account to our webhook. |
whatsapp_business_messaging | To send and receive WhatsApp messages on your behalf: chatbot replies, approved template messages, and replies from your staff. |
You can disconnect at any time from the portal, by emailing us, or by removing Geopbyte under Meta Business Settings › Integrations / Partners. See our Privacy Policy and Terms of Service.