Data deletion

This page explains how to have your data deleted from Geopbyte. Full details are in our Privacy Policy (sections 5 and 7).

If you are a business (Geopbyte Client)

1. Disconnect in the portal: log in at Client login, open Accounts, and click Disconnect this WhatsApp account from Geopbyte. This unsubscribes Geopbyte from your WhatsApp Business Account and deletes the stored access token straight away.
2. Or remove Geopbyte in Meta: in Meta Business Settings › Integrations › Connected apps (or Business integrations / Partners), select Geopbyte and remove it.
3. Or email us: write to support@geopbyteapp.com from your registered email address and ask us to disconnect and delete your data.

Access tokens are deleted within 7 days of disconnection. Message records and other account data are deleted as set out in section 5 of the Privacy Policy, except records we must keep by law (for example billing records).

If you messaged a business that uses Geopbyte

1. Email datadeletion@geopbyteapp.com with the subject "Data Deletion Request".
2. Include the WhatsApp number concerned and, if you know it, the business you messaged.
3. We verify the request, delete the data (or forward it to the business, where they control it), and confirm within 30 days.

You can also reply STOP in the WhatsApp chat to stop receiving messages from that business.